1. General Information
1.2. If you like to contact Dojo Manager please make use of our contact information under: http://www.dojo-manager.com/en/imprint
2.1. Personally Identifiable Data - This kind of data can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual (e.g. names, e-mail-addresses).
2.2. Pseudonymous Data - The pseudonymous data identifies a holder, that is, one or more human beings who possess but do not disclose their true names (e.g. "user4893").
2.4. IP Address - An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer) participating in the Internet. We store the IP address only, if it is necessary to provide a service or if may be legally necessary.
Data protection concerns the protection and control over information about people. This information includes, for example, cookies and IP addresses. We shall explain later on how we use this information.
3. Data processing and data security
3.1. We will collect, process and use personally identifiable data beyond the scope already permitted by law and without your required further consent only to the extent necessary for the conclusion and execution of a contractual relationship, performing requests or for billing purposes.
3.2. To protect your personally identifiable data collected and processed by us from unauthorized access and abuse, we have put a number of technical and organizational security measures in place. These security measures are monitored on a regular basis and updated according to technical progress as necessary. Our staff is well informed about privacy rules and obliged to follow them.
3.3. All data of customers will be encrypted prior to transfer (Secure Socket Layers ("SSL"). Passwords are stored in encrypted form for all users.
4. Collection, Processing and Use of Personally Identifiable Data
4.1. We collect and process your personal data within the scope of your registration. In particular, this involves storing your name, your address details, email address and your password. You can voluntarily enter additional personal data when you set up an extended customer account.
4.2. You agree that we are permitted to record your IP address when you register and use our service. This is done to protect you and us from possible misuse.
4.3. After terminating the contract we will delete your data at the latest within fourteen days after the contract expires.
4.4. Your personal data are used for the following purposes:
- The provision of our services and within them the acceptance, processing and execution of your orders.
- Ensuring an efficient customer service and / or technical support for your products. When you contact us your details will be stored in order to process the enquiry and in case additional questions arise.
- Technical notifications concerning our service.
- Sending newsletters or other advertising material, providing that you have given us your corresponding approval.
5. Transmission of personal data
5.1. We pass your data on to third parties where this is necessary for invoicing purposes (e.g. carrying out transactions via PayPal) or for other reasons to enable us to fulfil our contractual obligations to you. Should such passing on not be clear to you, we will point it out to you.
5.2. We may have a creditworthiness verification (credit score) of our customers carried out by recognised credit agencies upon contract conclusion or for specific reasons (e.g. non-payment) on the basis of statistical mathematical procedures.
5.3. Where an additional transfer of data to third parties becomes necessary, for example due to the employment of subcontractors, we will obtain your approval or conclude an agreement concerning order data processing with such third party. This means that the subcontractors must provide evidence of compliance with the legally prescribed data standards, may only process the data for the fulfilment of our order and we retain the control over the data.
5.4. Under no circumstances will we pass on your personal data to third parties for advertising, marketing or other purposes without authorisation.
6.1. Newsletters and emails that are not service-related and contain advertisement will only be send to you, if you have given us your prior consent. If you no longer want to receive our newsletter you can opt to stop receiving it at any time. Opt-out possibilities are included in each mail.
6.2. You also give us the consent to store your IP addresses as part of the sign-up process. We are legally bound to record the log-on process so as to be able to verify that logging on is done in accordance with regulations.
7. Server Log-Files
7.1. During every visit of our websites information about IP address, referring URL, date/time, browser version and operating system, amount and state of transferred data is stored in the web server log files.
7.2. We use the log data without any other personal or pseudonymous profiling as required by law only for the purpose of the operation, security and optimization of our service.
8. Google Analytics
8.1. On our website dojo-manager.com and within the online service we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States . Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google.
8.2. IP-anonymisation is activated on this website, so your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
9. Analytics Tools
9.1. On our website dojo-manager.com we use the following statistics and analytics services:
9.2. Google AdWords - We use Google AdWords Remarketing and its conversion tracking tool in order to measure the conversion of our Google AdWords ads. The cookie will be set if you click a Googe AdWords ad. These cookies will be stored for 30 days. They tell us and Google only that the ad was clicked and that it led you to our website. It will not collect any personally identifiable information on you. If you want to opt out from Googles Ad tracking, you may use your browser settings or the opt-out options provided by Google: www.google.com/policies/technologies/ads/
10. Service and Notices
10.1. In compliance with legal requirements we will at any time provide you with information on your personally identifiable data stored by us, free of charge and without undue delay.
11.2. Upon considerable amendments and if your consent is needed, we will contact you by email sent to the email address provided to us.