Question 1

Which payment methods are supported?

Accepted Answer

We currently accept credit cards (Visa, Master, American Express) as well as Apple Pay and Google Pay payments.

Question 2

Is any payment information needed for registration?

Accepted Answer

No payment information is needed until the end of your free 30-day trial period.

Question 3

Is my data secure?

Accepted Answer

Dojo Manager stores important personal information. Therefore it is our claim to offer you an adequate level of data protection and data security: encrypted data transfer only, backups stored at different locations, certified data center, storage of data in Switzerland, compliance with the Swiss Data Protection Act and the European General Data Protection Regulation (GDPR) - to name just a few examples. Further information has been made transparent in our Privacy Policy.

Question 4

Can I terminate my subscription at any time?

Accepted Answer

Yes, you can control this yourself within the application. The contract period depends on the subscription type: monthly subscriptions can be cancelled monthly, annual subscriptions can be cancelled annually.

Question 5

Can I change my subscription at any time?

Accepted Answer

Yes, you can upgrade your subscription plan at any time via the application. Downgrades are also possible within the defined periods.

Question 6

I teach more students and need a bigger plan.

Accepted Answer

No problem. For a customized plan please get in touch.

Question 7

I have a question about a feature. Who can answer it?

Accepted Answer

We appreciate your feedback and questions! Please write us an email. Thank you!

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